Terms & Conditions

Version 1.1 – Last Updated 14.11.18

Gift cards

Mission Mars reserves the right to update and change the terms and conditions of our Mission Mars gift cards at any time. This does not affect your legal rights. Use of your Mission Mars gift card constitutes acceptance of our Terms and Conditions and we therefore recommend you read them carefully. Mission Mars gift cards remain the property of Mission Mars who maintains the right to cancel the card in situations where it is deemed necessary to do so.

Gift cards are valid for 12 months after purchase. It is not possible to extend the gift card beyond the stated 12 month validity period. Gift cards may be used for any purchase, but no cash or change can be given if the bill total is less than the value of the certificate. Gift cards are non-refundable and non-transferrable.

The value of your Mission Mars gift card can be redeemed in any participating venue. The gift card balance cannot be exchanged for cash or redeemed against the purchase of another card. The maximum amount that an individual Mission Mars gift card can hold is £250. Multiple gift cards can be used during one transaction. You can Top-Up or perform a Balance enquiry at any Mission Mars venue by taking your card to the till or asking a member of staff.

In cases where your Mission Mars gift card is lost or stolen, Mission Mars is unable to replace or reimburse the remaining balance on a card. Mission Mars cannot be held responsible for any balance lost on a Mission Mars gift card as a result of theft or fraud. Mission Mars cannot be held responsible for any unauthorised use where the card number and/card have been used by another party.

Should your Mission Mars gift card become damaged, Mission Mars will be able to replace the card providing you still have the card in your possession and the necessary details can be obtained.

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.