This week has been full of new, exciting things, plus an award ceremony to celebrate our Guest Experience Performance initiatives.


01. Schloss gets a beautiful new backboard to show off the full range of drinks on offer… and of course, our very own Manchester Rein! Photo by Lydia Wakelam

02 + 03. The Elephant’s Winter Cook-Off last week went down a treat, with loads of incredible new dishes developed by our food team. Photo by Cal Hibbard

04. Our Mission Mars GXP Awards were hosted in the Albert Hall, celebrating all our sites’ achievements in improving guest experience. Plus our lovely Nanon Lingwood won an award for her Outstanding Contribution. Here here! Photo by Jack Kirwin